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FAQs

Seller Questions

If you are unable to renew your season tickets next season, you can sell your SBLs on the marketplace and receive the proceeds from the sale rather than returning your SBLs to the Ticket Office with no refund of your initial purchase. You can also upgrade your seats if you sell your current SBLs and purchase new SBLs.

You may keep your listing for sale on the Marketplace as long as you still own the SBLs. Each new listing is set to automatically expire after 180 days but sellers may renew the listing at any time for an additional 180 days.

If you wish to split up your seats for sale, you should create separate listings and make a note within each listing that the adjacent seats are available in Listing XXXX.

All negotiations are private and anonymous. The Marketplace provides a message center for buyers and sellers to communicate about listings.

The seller fee is 10% of the accepted offer amount with a minimum of $250.

Beginning January 1, 2022, the Marketplace is required by law (The American Rescue Plan Act of 2021 (ARPA), P.L. 117-2) to issue a Form 1099-K to the IRS for all sellers who complete $600 or more in sales in a calendar year.  Sellers will be required to submit the appropriate taxpayer information as part of the sales process.  If the information is not appropriately entered, the Marketplace will contact the seller to input the appropriate taxpayer information into the account.  The 1099-K will be filed in January of the following calendar year (for example all sales from 2022 will be reported in January 2023).  

Buyer Questions

An SBL is required to qualify for rights to purchase season tickets for San Francisco 49ers games. SBLs are currently sold out and you must purchase from existing SBL holders who are selling their rights. The Levi's® Stadium Marketplace is the official site for SBL resales and transfers.

If your transfer cannot be completed for any reason, we will send you a full refund.

If you do not want to purchase all the seats in a listing, you can send a message to the seller through the message center provided on the Marketplace letting him or her know which seats you would like to purchase and at what price. If you and the seller agree on a price, the seller can adjust the listing or contact the Marketplace for assistance.

All negotiations are private and anonymous. The Marketplace provides a message center for buyers and sellers to communicate about listings.

The buyer fee is 10% of the accepted offer amount with a minimum of $250.

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